Blog Posts | Global Performance GLOBAL PERFORMANCE BUSINESS SERVICES - Cabinet de consulting opérationnel, Data et Digital

Latest

Maximizing Productivity through Effective Time Management

Strategies for Balancing Priorities and Improving Work-Life Balance

Authenticité, Marketing, Et Transformation Durable

Résumé: ** Durant ces dernières années, les entreprises font face à plusieurs challenges qui nécessitent une réorganisation et un sens d'adaptation hors norme. Oubliant la transformation digitale ...

Expérience Client Marketing Marketing B2C

Nov 14, 2022

0 773

Marketing

How to create the perfect customer experience?

Abstract: ** In recent years, organizations all over the world and across different sectors have been forced to overhaul many of their strategies as the importance of CX has taken center stage. Cu...

Age Of The Customer Analytics Consumer Behavior Consumer Loyalty Customer Centricity Customer Engagement Customer Insights Customer experience management Empowered Customers customer experience

Nov 14, 2022

0 949

Customer experience

How to nail your CRM strategy?

Abstract: ** We can all agree that CRM is a huge market, according to the data It is valued at $63.91 billion today and projected to grow to $145.79 billion by 2029 and over 82% of firms use it. I...

Age Of The Customer CRM Customer Centricity Customer Engagement Customer Obsession Empowered Customers customer experience

Nov 14, 2022

0 891

CRM

How to create the perfect customer experience?

Abstract: ** In a world where customer expectations are sky high, firms have no other choice but to deliver an exceptional customer experience. Consequently, more and more organizations are becomin...

Age Of The Customer Customer Centricity Customer experience management customer experience

Nov 11, 2022

0 1094

Customer experience

How to build a successful customer experience?

Abstract: ** Meeting new consumer needs and expectations, is becoming a critical challenge in this post Covid-19 market, it's considered a jail free card for many business. The recent shifts in bo...

Customer Centricity Customer Engagement Customer experience management Empowered Customers customer experience

Nov 11, 2022

0 1058

Customer experience

Predictions 2023: What to expect from consumers in 2023

Abstract: ** Every year understanding and predicting consumer behavior is essential to every brand and business strategy, and 2023 is not an exception. Matter of fact, 2023 will be the year where ...

Age Of The Customer Customer Insights Empowered Customers Predictions

Nov 11, 2022

0 895

Consumer Behavior

Gartner's Roadmap to Enhance Your 2023 Data and Analytics

Abstract: ** Data and Analytics are seen as a key enabler for dealing with current and future business challenges, as well as a way to address future opportunities that might arise. Leaders of org...

Analytics Big Data Data Digital

Nov 9, 2022

0 956

Data

Guide to becoming a great data storyteller

Abstract: ** When you usually hear the words data, data analysis our mind usually jumps to algorithms, mathematical calculations, spreadsheets, all “hard skills” of data analysis, all very important...

AI Analytics Big Data

Nov 7, 2022

0 1212

Data

Adaptive AI and its impact on customer experience

Abstract: ** None [1] Business in 2022 is challenging, particularly when it comes to customer satisfaction and loyalty. Nowadays customers are demanding more and more from brands than ever. Beside...

AI Customer experience management customer experience

Nov 1, 2022

0 1032

Customer experience

Customer Journey and Data

Abstract: ** Nowadays customers are more aware of their power, they have an abundance of choice, and are very hard to please, satisfy and keep. The products in itself is not enough anymore. This...

Analytics Big Data Customer experience management Customer journey Data

Oct 31, 2022

0 1022

Customer experience

Customer experience and AI

Abstract: ** In today's climate, consumers have the power to rule and control the market. In light, of this most firms decided to opt for customer experience as a way to satisfy and retain their c...

AI Analytics Big Data Data customer experience

Oct 25, 2022

0 927

Customer experience

Customer Journey Mapping: a how to guide

Abstract: ** Research by American Express found that * 86% of customers are willing to pay more [1] * for a better experience. To improve the customer experience and subsequently customer's loyal...

Customer experience management Customer journey Customer journey mapping customer experience

Oct 24, 2022

0 1173

Customer experience

Prev
1
2
3
4
5
Next

À propos

Publications, analyses et points de vues concernant les divers sujets qui peuvent intéresser les lecteurs que vous soyez un dirigeant d'entreprise ou une simple personne soif de connaissances.

Follow Us

Archives

Tags

Adaptive AI Age Of The Customer Agile AI Analytics API Automation Automative B2B B2B Marketing Banking Big Data Business CEM Climate Change Consumer Behavior Consumer Loyalty CRM Customer Centricity Customer Engagement customer experience Customer experience management Customer Insights Customer journey Customer journey mapping Customer Obsession Data Data Analytics Data Literacy Data management Digital Digital Business Digital Transformation ecosystem Empowered Customers Environmental Sustainability ERP ESG Explainable AI Expérience Client Finance Innovation Intelligence Artificielle Kanban Leadership Machine Learning macroeconomic Management Mangement de l'expérience client Marketing Marketing B2C Marketing Strategy Marketing Technology (Martech) Metaverse Odoo Organisation organization Parcours client Power BI Predictions Predictive Analytics Privacy Robotique RPA Scrum Social media Social media analytics Supply chain Sustainable Development Technologie Technology Value