Mahmoud HAOUAT L'experience client et l'après Covid Resumé:** L'article qu'on va partager aujourd'hui démontre la manière avec laquelle la pandémie de COVID-19 a affecté l'expérience client ainsi que la manière avec laquelle les entreprises se son... Age Of The Customer Consumer Behavior Consumer Loyalty Customer Centricity Customer Engagement Customer Obsession Customer experience management Customer journey Expérience Client Parcours client Jan 19, 2023 0 476 Expérience Client
Mahmoud HAOUAT Social media, the perfect tool for a high rate customer satisfaction and customer loyalty Abstract: ** According to the latest reports, every minute there's over 4 million people in the world responds with ‘like’ button to the content on Facebook, over 1.5 million on Instagram, and 350 th... Age Of The Customer Consumer Behavior Consumer Loyalty Customer Centricity Customer Engagement Customer Obsession Social media Dec 20, 2022 0 553 Social Media
Mahmoud Haouat Consumer sentiment analysis: turning web data into actionable insights Abstract: ** Companies prefer to base important decisions on a complete, and credible understanding of their customers, what matters to them, what they like, dislike etc... Unfortunately too many ... Age Of The Customer Analytics Consumer Behavior Consumer Loyalty Customer Centricity Customer Engagement Customer Insights Customer Obsession Data Empowered Customers Nov 17, 2022 0 608 Analytics
Mahmoud Haouat How to create the perfect customer experience? Abstract: ** In recent years, organizations all over the world and across different sectors have been forced to overhaul many of their strategies as the importance of CX has taken center stage. Cu... Age Of The Customer Analytics Consumer Behavior Consumer Loyalty Customer Centricity Customer Engagement Customer Insights Customer experience management Empowered Customers customer experience Nov 14, 2022 0 412 Customer experience
Mahmoud Haouat How to nail your CRM strategy? Abstract: ** We can all agree that CRM is a huge market, according to the data It is valued at $63.91 billion today and projected to grow to $145.79 billion by 2029 and over 82% of firms use it. I... Age Of The Customer CRM Customer Centricity Customer Engagement Customer Obsession Empowered Customers customer experience Nov 14, 2022 0 426 CRM
Mahmoud Haouat How to build a successful customer experience? Abstract: ** Meeting new consumer needs and expectations, is becoming a critical challenge in this post Covid-19 market, it's considered a jail free card for many business. The recent shifts in bo... Customer Centricity Customer Engagement Customer experience management Empowered Customers customer experience Nov 11, 2022 0 536 Customer experience