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4 Articles

Consumer Loyalty ×

Resumé:** L'article qu'on va partager aujourd'hui démontre la manière avec laquelle la pandémie de COVID-19 a affecté l'expérience client ainsi que la manière avec laquelle les entreprises se son...

Age Of The Customer Consumer Behavior Consumer Loyalty Customer Centricity Customer Engagement Customer Obsession Customer experience management Customer journey Expérience Client Parcours client

janv. 19, 2023

0 476

Expérience Client

Mahmoud HAOUAT

Social media, the perfect tool for a high rate customer satisfaction and customer loyalty

Abstract: ** According to the latest reports, every minute there's over 4 million people in the world responds with ‘like’ button to the content on Facebook, over 1.5 million on Instagram, and 350 th...

Age Of The Customer Consumer Behavior Consumer Loyalty Customer Centricity Customer Engagement Customer Obsession Social media

déc. 20, 2022

0 552

Social Media

Mahmoud Haouat

Consumer sentiment analysis: turning web data into actionable insights

Abstract: ** Companies prefer to base important decisions on a complete, and credible understanding of their customers, what matters to them, what they like, dislike etc... Unfortunately too many ...

Age Of The Customer Analytics Consumer Behavior Consumer Loyalty Customer Centricity Customer Engagement Customer Insights Customer Obsession Data Empowered Customers

nov. 17, 2022

0 608

Analytics

Mahmoud Haouat

How to create the perfect customer experience?

Abstract: ** In recent years, organizations all over the world and across different sectors have been forced to overhaul many of their strategies as the importance of CX has taken center stage. Cu...

Age Of The Customer Analytics Consumer Behavior Consumer Loyalty Customer Centricity Customer Engagement Customer Insights Customer experience management Empowered Customers customer experience

nov. 14, 2022

0 411

Customer experience

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