Customer experience | Global Performance

6 Articles

customer experience ×

How to create the perfect customer experience?

Abstract: ** In recent years, organizations all over the world and across different sectors have been forced to overhaul many of their strategies as the importance of CX has taken center stage. Cu...

Age Of The Customer Analytics Consumer Behavior Consumer Loyalty Customer Centricity Customer Engagement Customer Insights Customer experience management Empowered Customers customer experience

nov. 14, 2022

0 412

How to create the perfect customer experience?

Abstract: ** In a world where customer expectations are sky high, firms have no other choice but to deliver an exceptional customer experience. Consequently, more and more organizations are becomin...

Age Of The Customer Customer Centricity Customer experience management customer experience

nov. 11, 2022

0 525

How to build a successful customer experience?

Abstract: ** Meeting new consumer needs and expectations, is becoming a critical challenge in this post Covid-19 market, it's considered a jail free card for many business. The recent shifts in bo...

Customer Centricity Customer Engagement Customer experience management Empowered Customers customer experience

nov. 11, 2022

0 536

Adaptive AI and its impact on customer experience

Abstract: ** None [1] Business in 2022 is challenging, particularly when it comes to customer satisfaction and loyalty. Nowadays customers are demanding more and more from brands than ever. Beside...

AI Customer experience management customer experience

nov. 1, 2022

0 538

Customer experience and AI

Abstract: ** In today's climate, consumers have the power to rule and control the market. In light, of this most firms decided to opt for customer experience as a way to satisfy and retain their c...

AI Analytics Big Data Data customer experience

oct. 25, 2022

0 453

Customer Journey Mapping: a how to guide

Abstract: ** Research by American Express found that * 86% of customers are willing to pay more [1] * for a better experience. To improve the customer experience and subsequently customer's loyal...

Customer experience management Customer journey Customer journey mapping customer experience

oct. 24, 2022

0 600

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