Mahmoud Haouat Customer Journey and Data Abstract: ** Nowadays customers are more aware of their power, they have an abundance of choice, and are very hard to please, satisfy and keep. The products in itself is not enough anymore. This... Analytics Big Data Customer experience management Customer journey Data Oct 31, 2022 0 516
Mahmoud Haouat Customer Journey Mapping: a how to guide Abstract: ** Research by American Express found that * 86% of customers are willing to pay more [1] * for a better experience. To improve the customer experience and subsequently customer's loyal... Customer experience management Customer journey Customer journey mapping customer experience Oct 24, 2022 0 602