Abstract:

In 2022, was a strange and tough year for firms all over the world. It was marked by the beginning of post pandemic life, the Russo-Ukrainian War, the beginning of  inflation and other macroeconomic challenges.

When it comes to the financial services industry, 2022 saw  a continued focus on digital transformation. As we all know the financial services industry is highly competitive and is subject to increasingly stringent industry regulations. This environment means financial institutions must constantly monitor for opportunities to differentiate their capabilities.  Consequently, many look to transform their digital capabilities ( Digital investment has rumbled on and is expected to reach some US$3.4 trillion by 2026) not just to guarantee their survival but also in the hopes of building a good foundation for years to come.

This article highlights 10 digital predictions for financial services in 2023.